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SAP BUSINESS ONE SUPPORT

Service module in SAP Business One deals with providing support to customers in order to make their functions to work properly without drawbacks for maintaining long term relationships. Smooth transition of business operations comes into scenario leading to move on with consistent processing. Interaction with customers’ services through support option makes you to analyze and produce results to have efficient administration. Comprehensive service provided at Indus Novateur helps our clients to automatically handle in and out facets of industry thereby paving way to achieve target rate with higher efficiency. Pre and post sales assistance are rendered to track and solve customer complaints through mail, phone, and ticket based support plan etc comforting to resolve errors on implementation.

UPGRADES BUSINESS VALUES

Service offered from our enterprise breaks the ice on manually operating firm operations into highly qualified method to attain success rate within short span of time.

TECHNICAL SUPPORT

Issues in implementation are resolved by skilled team through faster response to queries posted by client organisation to stand as world class service provider.

DATA ACCESS

Migration towards SAP Solutions paves way for companies maintain data resources both on-premise and also in cloud structure promoting real time accessing.

SUPPORT
Technical support to all issue are provided by
team of intellects.

SUPPORT AND SERVICES OFFERED

  • Extend service to add new features onto existing SAP Business One solution occur by our continuous research on creating innovative ideas on client requests for enhancing performance rate.
  • When service calls arise from customer side then technical support is assigned to them and suggested solution are record so that it would be helpful when same issue comes back again.
  • Our help desk centers are ready to deliver support throughout every stage of development of product such that implementation gets completed with client satisfaction.
  • Web based customer relationship management occurs in order to deliver trait solution for all their queries so that long term business relationships could be maintained.
  • Quick response to service calls contains detailed reports that provides information on served timing, issue solved, items that are in queue etc to ensure real time administration.
  • Continuous training and consulting deeply in-sighted to professionals of our company molds them technically to sort out specified issues at faster rate.
  • Reports development for functionalities carried out in an industry is done by us through Crystal reports. It eases work of customers in operation software solution.
  • Customised add-on development for industry specific requirements plug-in’s expands business activities to attain high end profitable growth.
  • Service contracts with our customers facilitates to constantly e in touch with them so that major issues gets rectified as soon as it arrives.
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