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SAP CLOUD FOR CUSTOMER

SAP Cloud for Customers software solution is designed mainly to provide solutions for consumers. C4C is a distinct application providing service to purchasers with more than 15 languages promoting user friendly environment. SAP HANA is a platform on which cloud for customers is being engaged. Integration of simplified solution by organisations helps to provide enriched service to buyers allowing them to establish long term relationship with your company.  Our software helps to engage in effective service to prospects thereby promoting pride of enterprise.

- PHENOMENAL SERVICE TO CUSTOMERS -

Customer satisfaction on purchase of industrial products gets created through our SAP Cloud for Customers.

COMPLETE SOLUTION

CRM application completely looks after customer related processing is said to be C4C. Robust solution designed uniquely to enhance sales process in an organization.

MOBILE APPS

C4C mobile applications are available for customers to make them feel comfortable in purchasing products. This apps allows rendering service even to remote customer’s enriching sales productivity.

CLOUD COMPUTING

Cloud based data processing consists of three components as sales, service and social media in order to engage closely with customers for increasing business deals.

PRODUCTIVITY

User centric app provides convenient access to increase sales. Multi tasks on campaigning, order conforming etc are integrated so that it proportionally increases productivity according to demand.

USER EXPERIENCE

Real time data analytics enhances user experience on processesing of user requests like availability of stocks, company profile, purchase operations.

REPORTS

Automated reports on customer activities get generated resulting in optimal performance of industry. These reports help sales representatives to analyze sales records to reach target people correctly.

SAP CLOUD FOR CUSTOMER USER GUIDE

Technical document on C4C gives assistance to users on how to make use of CRM application provided for Customers. This guide aids to have interactive user experience.

CAPABILITIES OF SAP C4C

  • It is a full featured Customer Relationship Management (CRM) solution to guide them at present and also allowing for growth in future.
  • Automated system gives your sales people right tool to grow your concern.  ERP CRM system benefits both clients and organisations by clear visibility towards functional operations.
  • User centric system allows to have an idea on what organisations should do regarding their requirements.
  • Today most of industries are focused on providing solution that satisfies their consumers. Solution built on SAP software makes it happen with less effort.
  • Industries like textiles, construction, software, manufacturing industries, machineries etc have to interact with shoppers to sell their finished goods.

Our branches across Chennai, Coimbatore, Bangalore and Mumbai in India provide customized software solution to maintain good relationship with patron.

FEATURES

Engaging

User-centric experience drives increased adoption and more effective selling.  C4C system engages with purchaser in unique way making clients to stick on particular concern to continue sales transactions.

Connected

Qualified solution promotes easy access to information on various systems and acknowledges your sales teams, social networks and online sources enabling high quality customer interactions at faster speed. It finally connects all users in traditional CRM system.

Insightful

Accurate information and analyses enable you to focus on right things to optimize performance. Flexible and scalable solution extends day to day operations to sell out products from any locale.

Cost Effective

  • Competitively-priced, cloud subscriptions make it easy to expand your user community to include everyone who impacts deals.
  • Digital system interacts effectively with sales community via reasonably priced software system.

User Friendly

UI system tracks and monitors real-time sales performance with in-built dashboards. End users would be able to grasp exact status of their ordered products from placement of orders to delivery with clear visibility.

Reports

Readily available reports are used to track sales cycles, profit/loss, revenue and competitive trends so that concerned authorities can plan in a unique method to increase productivity so as to yield high revenue.

Secured

Information stored in Cloud infrastructure is maintained with high security. Details of prospects are protected from third party intruders.

BENEFITS

Quick Access

Cloud for Customers delivers fast access to details needed by installation of software system. Effective functionality provides priority values based on which essential details can be easily accessed.

Mobile Applications

CRM mobile apps available on C4C support users to access distinct details on various products of organisation at any time and from any locale. Integration of software system gives out enhanced experience to access information available on cloud premise.

Social Engagement

Digital solution provides business opportunity to interact and gather information through social media like email customizing sales force to move on in an organised format thereby increasing sales marketing and services of related products.

Recovery

Implementation of system provides facility to recover lost details easily. If data under local disk gets lost, cloud platform will have data readily available making smooth recovery of information.

Reporting

Software system enables for automatic reporting feature making stock availability analyzed. Automated system also reports various activities carried out by sales team with customers so that higher authorities of organisation can view those details in order to improve customer related services.

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