SAP Hybris Sales Cloud
Allow your representatives to innovate meaningful conversations and arrive at powerful decisions at right timing reaching customers at anytime, anywhere. Transparency granted for respective managers allows them to monitor opportunities based on account performance of individual users.
SAP Hybris Service Cloud
Deliver consistent services across all channels by providing better help desk to consumer products empowering technicians to use right tools and technologies. Multiple service channels available for integration greatly help to do real time service analytics.
SAP Hybris Social Engagement
Integration of social media allows having organizational data across varied service and support channels. By the adoption of digitization response to buyers could be made at right timing irrespective of locations. Handling of huge volume of messages and quicker responses are made easier through this solution.
SAP Hybris Cloud
Since buyers are in need of instant responses, marketing team has to involve at faster workspace in order to arrive at intuitive results prompting to have subscription and lead management at affordable pricing. Cloud for customer centric forum lets to do sales and services at any time building long term commitments.
Automation Of Sales
Arrive at more number of sales factors through automated cloud solution designed uniquely for maintaining sales related details like customer accounts and their preferences so that arriving at conclusions in actual work turns to be simple concept. Cloud CRM tool organizes complete information in an easy understanding format so that customer know better about product features.
Brings In Social Selling
Sales community can be greatly extended through easy collaboration upon purchaser’s accounts bringing in newer opportunities at your door step. Merchandising solution builds valuable interaction with your customers irrespective of where they are located thereby expanding your market space.
By means of mobile interface your products could be sold across any locations. Development of unified applications on iphone and ipads and variety of android platforms etc allows you to have advanced selling over different areas.
SAP Hybris Service
Deployment of cloud based service enables you to deliver exceptional service to customers leaving you to withstand in competitive digital environment covering every touch points delivering excellence service.
Product capabilities include,
Attractive dashboard systems available delivers consistent service experience around varied channels such as email, web based solutions and cloud technology.
- Multi channel service ticketing
- Service analytics
- Self servicing systems
- User friendly customer experience
- Multi level service accounting and ticketing
- Instant access to required information
SAP Hybris Marketing Cloud
Builds interaction among your customers and engage with them intelligently in real time so that adoption of needs and market trends goes through deeper insights giving personalized experience to users. Enterprise authorities could gain clear transparency on marketing plans upgrading agility to change and track ongoing and newer opportunities across varied dimensions.
Hybris Marketing cloud prompts to do,
- SAP CRM Management
- SAP Media Exchange
- Easier marketing analytics
- Flexible solution develops secured and scalable production and supply chain environment
- Profile matching through determining targeted people is made simple in marketing processes
SAP Hybris Commerce Cloud
Throughout the purchasing scenario engage your customers in formal approach via Hybris commerce solution that brings in fulfillment of merchandising operations. Detection of customers you return to your products frequently are analyzed and special attention can be provided triggering to have bulk purchases.
Various commerce solutions include,
- Customer loyalty could be strengthened and increased sales could be obtained over consistent experiences for your customers.
- SAP Commerce solution gives your customers what they are in need of, every time they interact with your business in online granting real time experience.
- Omni-channel B2B commerce solution provides flexibility and functionality in finding valuable customers who derive huge amount of revenue to your concern.
- B2B gives your customers the freedom to save repeat purchases by giving them self-service and account management for buyers across varied locations.
Product Content and Catalog Management
- Consolidate product content and control information about your products through easy-to-use system that works across all channels.
- Grant your customers with rich, engaging content including video, images and editorial content that really shows off your products – including those collected from multiple suppliers resulting in the smarter buying capabilities.